ClickCease Stephen O'donnell, Author at Glasgow East - ActionCOACH

Author Archives: Stephen O'donnell

Plan Ahead, Stay Profitable At  PMQ’s on April 2nd, Kemi Badenoch challenged Keir Starmer on his proposed ‘jobs tax’—an increase in employer National Insurance contributions—which could force businesses to cut wages, raise prices, or reduce staff. For business owners, this kind of uncertainty is daunting,…

Mark-Up & Margin – what’s the difference?   It’s a basic sales principle: to make a profit, businesses must price products at a high enough level to cover costs. Both “margin” and “markup” are related to this principle but they’re not interchangeable, as the meanings…

Quality Assurance (QA) and Quality Management Systems (QMS) are critical components in many industries, particularly those where product or service quality directly impacts safety, regulatory compliance, and customer satisfaction.  You’ll have some form of Quality Management or controls in the product or delivery side of…

Issues are like mushrooms: if left in the dark, they fester and multiply. Expose them to light, and they die. Successful companies solve issues promptly, as more is lost by indecision than by a wrong decision. The Issue List It’s normal to have issues. Acknowledging…

  In the fast-paced world of business, success depends not only on strategic decisions made by leaders but also on the everyday actions of employees. However, for employees to really have a positive contribution to the bottom line, first they have to understand how their…

In our fast-paced world, it’s all too easy for the lines between work and personal life to blur into an indistinguishable mess. Often we can feel guilt, sometimes resentment as the demands of being a Business Owner and leader take priority over being the friend,…

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